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Sprint Mobile Hotspot MiFi

2200

by Novatel Wireless

Frequently Asked Questions (FAQ)

General

Q: What is the MiFi 2200 by Novatel Wireless?

A: The MiFi 2200 is an intelligent mobile hotspot that fits in the palm of your hand. It will

bridge the Internet connectivity gap that exists for Wi-Fi devices. This portable, secure,

and truly wireless Mobile Broadband access device is the first of its kind to be added to

Sprint’s portfolio of Mobile Broadband devices.

Q: About how big is the MiFi 2200?

A: The MiFi 2200 is about the size of a few credit cards stacked together and it weighs just

over 2 ounces.

Q: What networks does the MiFi 2200 operate on?

A: The MiFi 2200 operates on the nationwide Sprint Mobile Broadband Network (3G

network).

Q: What kind of security is available with the MiFi 2200?

A: The MiFi 2200 supports advanced Wi-Fi security protocol through standard methods such

as WiFi Protected Access (WPA & WPA2) and the previous method of Wired Equivalent

Privacy (WEP). A Network Address Translation (NAT) is provided to map private IP

addresses to a public IP address. The basic security functions are guided by the setup

wizard and more advanced settings are available in the Web based user interface. It is

highly recommended that basic security is implemented with the setup wizard.

Please go to the online MiFi 2200 Browser Interface User Guide for more instructions.

This UG can be found at: www.sprint.com/support on this device’s landing page.

Q: What if the user forgets their MiFi 2200 password?

A: The MiFi 2200 can be reset by powering on the device while not plugged into AC power

or tethered to a notebook; inserting a paperclip into the small hole on the bottom of the

MiFi unit and holding for at least 5 seconds. LEDs will turn off-and-on twice to indicate

reset is successful. The unit will power up with the default configuration, which is open

access until the Setup Wizard is ran or the configuration back-up file is restored via the

Web browser interface (http://192.168.1.1/). Please review the instructions for this in

the MiFi 2200 Getting Started Guide, Section 2C that came in the box with the device.

Q: What type of Wi-Fi devices will the MiFi 2200 interface with?

A: The MiFi 2200 can extend a user’s Mobile Broadband experience beyond just their

laptops to any Wi-Fi enabled device such as cameras, music players, personal media

players and portable game consoles. And because it supports multiple Wi-Fi enabled

devices, you can share your high-speed connection with friends, family members and

coworkers (up to five Universal Wi-Fi capable devices).

Q: What might the owner of the MiFi 2200 need to be aware of before sharing with

multiple devices?

A: With multiple devices or used as a temporary hotspot:

• If there are several heavy data users on at the same time, you may notice a

degradation in performance

• Be aware these users are contributing to your data usage. You may want to check

your account online to see how much of a difference it is making and how close you

are to any usage caps that may apply under your Sprint Mobile Broadband

connection plan.

1 2 3 4 5 6

Summary of Contents

Page 1 - Sprint Mobile Hotspot MiFi

1 Sprint Mobile Hotspot MiFiTM 2200 by Novatel Wireless Frequently Asked Questions (FAQ) General Q: What is the MiFi 2200 by Novatel Wireless? A:

Page 2

2 • If all are accessing a MiFi 2200 that is using the battery, the battery will drain faster than the average of 4 hours usage time for one user.

Page 3 - Getting Started

3 Getting Started Q: How long does a user need to charge the battery before they begin using? A: The battery must be fully charged before using the M

Page 4 - Browser

4 Q: How will the user know if their MiFi 2200 activation was successful? A When you power on your device the first time there may be a 30 second

Page 5 - Features/Capabilities

5 created. If you need further instructions, please go to the online User Guide for the MiFi 2200 browser that can be found at www.sprint.com/support

Page 6

6 • Work in “offline” mode, and connect only when you need to send or receive email. • Remove the Preview Pane, or use the AutoPreview for headers

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