!!!!AT&T$Mobile$Hotspot$ MiFi®!2372 !$$$$$$User$Guide Version: 2.0 !
5Components ➊ Micro USB Port — The A/C charger, USB cable, and optional car charger connect here. ➋ microSDHC™ Slot — Removable memory storage slot
6Power Sources for Your MiFi DeviceYour device will work from its battery or when plugged into a power source. • Battery — The battery lasts up to fou
7LED StatesConnection LED LED Color Status DescriptionNo light O, and the Power Button LED is also oThe device is powered o or otherwise not receiv
8Install the SIM Card and BatteryInstall the SIM Card and BatteryInsert the SIM card, and then insert and charge the battery. If your SIM card was pre
9 ➍ Using normal thumb pressure on the traction bars, slide the battery door away from you. ➎ The door should move approximately 0.6 cm (1/4 inch) bef
10 ➑ Insert the battery, lining up the contact points as shown, and then replace the door. ➒ Connect the A/C charger to your MiFi device and charge at
11 ➍ Using normal thumb pressure on the traction bars, slide the battery door away from you. ➎ The door should move approximately 0.6 cm (1/4 inch) be
12Battery Advisory • As with any battery-operated mobile device being used for a certain amount of time, the MiFi device can get warm to the touch. Th
13Wi-Fi SetupTo properly set up your MiFi device, you need to do both of the following tasks: • Set Up a Wi-Fi Connection • Congure SecurityIMPORTANT
14Log In to the MiFi Landing Page (http://att.mi) ➊ From your computer’s Web browser, type http://att.mi (alternatively, http://192.168.1.1) without
©2011 Novatel Wireless, Inc. All rights reserved. The information contained in this document is subject to change without notice and should not be con
15 ➌ Type the administrative password: attmi (case sensitive) into the eld in the upper left corner of the window. ➍ Click the Login button.The adm
16Congure SecurityThough your device is pre-congured to have security enabled, you should change the network key (Wi-Fi Key) to a password you can e
17Change the Network Key (Wi-Fi Key)You can use WEP (64- or 128-bit), WPA-PSK, WPA2-PSK, or WPA/WPA2 mixed mode security.IMPORTANT Record your networ
18 ➎ Choose the type of security you want to use from the Security list.WEP 64 bit is the least secure but the most compatible with other systems. WPA
Using a microSDHC Card With Your MiFi DeviceSharing Files with the MiFi Device2
20Using a microSDHC Card With Your MiFi DeviceYour MiFi device comes with a microSDHC card slot that allows you to bring les with you without having
21 ➌ Place a checkmark in the Enable File Sharing checkbox, and click Apply. ➍ Click Browse microSD Card to view and access the les.From here you can
MiFi OS and the MiFi Landing Page (http://att.mi)SettingsWi-Fi CongurationInternet CongurationRouter CongurationSystem CongurationAccessing MiFi
23MiFi OS and the MiFi Landing Page (http://att.mi)The MiFi OS is part of your MiFi device. It’s a web interface you can log in to that contains cust
24 • The navigation bar after you log in, but before you go to the admin user Settings section. NOTE If a microSD or microSDHC card is inserted into
ContentsGetting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Device Ove
25Status IconsBelow the Navigation Bar, at the top right corner of the window, icons indicate the device status. Some of these icons might not be acce
26MiFi Landing Page for Guest UsersThe MiFi Landing Page is the page you see when you rst connect to your MiFi device with your browser when you go t
27MiFi Landing Page for Admin UsersThe MiFi Landing Page diers depending on whether you are logged in. The rst page you see when you go to http://at
28WidgetsWidgets are little programs that give you information really quickly. For example, your MiFi device can give you the weather where you are ri
29SettingsYou can congure and customize your MiFi device.Settings for Guest UsersGuest users can modify the MiFi Landing Page widgets in the guest Mi
30MiFi Administration Menu BarThe MiFi Administration section contains a menu bar to help you navigate, and includes Home, Applications, Wi-Fi, Intern
31Applications Menu Options ➊ Choose Applications from the menu bar. ➋ Select one of the following: • File Sharing — Make it possible to share the le
32MiFi Landing Page SettingsThe MiFi Landing Page Settings page helps you enable or disable widgets and determine which are available to admin users a
33Wi-Fi CongurationThe Wi-Fi menu allows you to work with proles, set up a temporary hotspot, set MAC lters, and view status information for the Wi
34Wi-Fi StatusThe Wi-Fi Status page provides you with information about your wireless network. ➤ Choose Wi-Fi > Status from the menu bar.The Wi-Fi
MiFi Administration Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Ho
35Wi-Fi ProlesThe Wi-Fi Proles page allows you to congure your secure prole or set up a temporary hotspot. ➤ Choose Wi-Fi > Proles from the me
36Choosing a ProfileA prole controls how you connect to the MiFi device. Each prole has a specic purpose, though generally the secure prole is reco
37Setting SecurityYou can only set security for the Secure prole. You can use WEP (64- or 128-bit), WPA, WPA2, or WPA/WPA2 Mixed Mode security. Tip!
38Setting Up a Temporary HotspotYour MiFi device allows you to set up a temporary network name and network key. This allows you to share your MiFi net
39 ➎ Optional: Click the Generate new values link at the bottom.The Network Name and Network Key elds change to a new temporary network name (SSID)
40MAC FilterMAC Filtering allows you to restrict access to your MiFi device to only those devices with a specic MAC address. The MAC address is a uni
41Using the MAC FilterThe MAC Filter page allows you to enable or disable MAC ltering and to add or delete MAC addresses from the trusted client list
42Wi-Fi SettingsThe Wi-Fi Settings page allows you to enable or disable broadcasting the network name. ➤ Choose Wi-Fi > Settings from the menu bar.
43Internet CongurationThe Internet menu provides status information for your connection to the Internet, allows you to congure your MiFi device, and
44Internet StatusThe Internet Status page provides information about the Internet connection. ➤ Choose Internet > Status from the menu bar.The Int
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Overview. . . . . . .
45Internet ProlesInternet Proles are for network conguration only. AT&T has two default proles. A third prole is available for Enterprises wi
46Internet SettingsThe Internet Settings page allows your MiFi device to automatically connect, allow guests to establish the Internet connection, and
47RoamingThe Roaming setting allows you to determine how your MiFi device connects to the network while outside of the home network coverage area. Thi
48Manual Network SelectionCheck this box to manually select your mobile broadband network. A conrmation window will open while the MiFi device is det
49Router CongurationThe Router Menu has options that allow you to congure trac through your MiFi device.The section contains the following informat
50Port FilteringPort Filtering allows you to enhance the security of your system by only allowing certain applications to reach the Internet. ➤ Choose
51 ➤ Choose Router > Port Forwarding from the menu bar.The Port Forwarding page opens.Port Forwarding PageThis page allows you to enter the local s
52TCP/IPThe TCP/IP page allows you to view the IP address and the MAC address for your MiFi device. ➤ Choose Router > TCP/IP from the menu bar.The
53VPN Passthrough enableVPN Passthrough is required if you want to connect to a Virtual Private Network (VPN). Typically this is used by companies to
54System CongurationThe System Menu gives you access to settings and features that aect your MiFi device as a whole.The section contains the followi
Device OverviewUsing the Device for the First TimeInstall the SIM Card and BatteryWi-Fi SetupCongure SecurityGetting Started1
55System StatusThe System Status page provides you with information about your MiFi device. ➤ Choose System > Status from the menu bar.The System S
56Restart/RebootYou can restart your MiFi device from this page. ➤ Click Restart/Reboot to reset your MiFi device (as if you turned the power o, and
57Software UpdateThe Software Update page allows you to upload a package or bundle le to update your widget software. ➤ Choose System > Software U
58PasswordThe Password page allows you to change the administrative password that gives access to the browser interface. ➤ Choose System > Password
59GPS StartupYou can determine when GPS service starts. To turn on the GPS, select an option from the drop-down list and GPS automatically turns itsel
OverviewCommon Problems and SolutionsUsing the Master Reset ButtonTroubleshooting4
61OverviewWhen properly set up, your MiFi device is a highly reliable product. • Ensure that you are in the coverage area. • Ensure you have an activ
62Common Problems and SolutionsBefore you read on, all of the steps mentioned here are given in more detailed form elsewhere in the user guide. When a
63When your computer is connected to your MiFi device, the Wi-Fi LED begins to blink.My network does not appear in the wireless network list. ➤ Verify
64How do I check the model number and firmware versions of my MiFi device? ➤ Log in to the admin MiFi Landing Page. Click Settings, and then go to Syst
2Device OverviewThe AT&T Mobile Hotspot MiFi® 2372 by Novatel Wireless connects up to 5 Wi-Fi enabled devices to the Internet on the AT&T mobi
65Using the Master Reset ButtonYour MiFi device comes with a master reset button that allows you to return it to its factory default state.The master
66Technical SupportCustomer ServiceFor Customer Service while in the U.S. or Canada, call 800-331-0500.When calling, enter the wireless number of your
Product SpecicationsRegulatorySafety HazardsProper Battery Use and DisposalLimited Warranty and LiabilityProduct Specications and Regulatory Informa
68Product SpecicationsGeneralName AT&T Mobile Hotspot, MiFi 2372 by Novatel Wireless, Inc.Model MiFi 2372Approvals FCC, CE, IC, PTCRB, Microsoft
69RegulatoryCE MarkingThis device has been tested to and conforms to the essential regulatory requirements of the European Union R&TTE directive 1
70WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID THE WARRANTY. THE MiFi DEVICE IS FACTORY TUNED.
71Safety HazardsDo not operate your MiFi device in an environment that may be susceptible to radio interference resulting in danger, specically:Areas
72Electrostatic discharge (ESD)Electrical and electronic devices are sensitive to electrostatic discharge (ESD). Macintosh native connection software
73Proper Battery Use and DisposalCAUTION! Never dispose of batteries in a fire because they might explode.WARNING!In the event of a battery leak:• Do
74Limited Warranty and LiabilityNovatel Wireless, Inc. warrants for the 12 month period immediately following receipt of the Product by Purchaser that
3MiFi OS and MiFi Landing Page (http://att.mi)Your MiFi device has a built-in operating system in the form of a web interface for simple management,
Glossary6
76Glossary ● 3G — Third Generation. 3G refers to the third generation of mobile telephony technology.. ● 802.11 (b, g, n) — A set of WLAN communicatio
77 ● GPS — Global Positioning System. A radio-based navigation system that allows users to determine their location. The device uses satellite data to
78 ● MEID — Mobile Equipment IDentifier. A globally unique number for a physical piece of mobile station equipment. ● Mbps — Megabits per second. ● mi
79 ● RFB — Remote Frame Buffer. A protocol for remote access to graphical user interfaces. ● Router — A device that directs traffic from one network to a
80 ● Wi-Fi (R) — Wireless Fidelity. Any system that uses the 802.11 wireless standard developed and released in 1997 by the IEEE. ● WiFi Client — A wi
4Using the Device for the First TimeSystem RequirementsTo manage your MiFi device with the MiFi OS, you need the following: • A computer or computing
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